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Refund Policy

Last updated: March 16, 2026

At StreamsWaveNetwork IPTV, we are committed to providing high-quality IPTV services. This Refund Policy outlines the terms and conditions under which refunds may be requested and processed.

1. 30-Day Refund Policy

1.1. We offer a 30-day refund policy from the date of your initial subscription purchase.

1.2. Refunds are only available for first-time customers who have not previously used our services.

1.3. The refund period begins from the date of successful payment and account activation.

1.4. The 1-Month subscription plan is excluded from our refund policy. Refunds are only available for 3-Month, 6-Month, 1-Year, and longer subscription plans.

2. Contact Methods for Refund Requests

You can request a refund through any of the following methods:

3. Important Notes

⚠️ Key Points to Remember:

  • 30-day limit: All refund requests must be made within 30 days of purchase
  • First-time customers only: Refunds are only available for new customers
  • 1-Month plan excluded: The 1-Month subscription is not eligible for refunds. Refunds apply only to 3-Month, 6-Month, and 1-Year plans or longer
  • Technical support first: We will attempt to resolve issues before processing refunds
  • Original payment method: Refunds are issued to the original payment source
  • Service termination: Refunded accounts are permanently closed

4. Contact Us

If you have any questions about this Refund Policy or need to request a refund, please contact us: