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Refund Policy

Last updated: October 06, 2025

At StreamsWaveNetwork IPTV, we are committed to providing high-quality IPTV services. This Refund Policy outlines the terms and conditions under which refunds may be requested and processed.

1. 30-Day Refund Policy

1.1. We offer a 30-day refund policy from the date of your initial subscription purchase.

1.2. Refunds are only available for first-time customers who have not previously used our services.

1.3. The refund period begins from the date of successful payment and account activation.

2. Contact Methods for Refund Requests

You can request a refund through any of the following methods:

3. Important Notes

⚠️ Key Points to Remember:

  • 30-day limit: All refund requests must be made within 30 days of purchase
  • First-time customers only: Refunds are only available for new customers
  • Technical support first: We will attempt to resolve issues before processing refunds
  • Original payment method: Refunds are issued to the original payment source
  • Service termination: Refunded accounts are permanently closed

4. Contact Us

If you have any questions about this Refund Policy or need to request a refund, please contact us: